To the large nation-wide chain drug stores across U.S., I just wanna say, "WHY!?" Why do you make the patient's life, the MD office's life, and my life so flippin' miserable? I spoke with a poor RN today three times in 30 minutes on one patient due to your mistakes because you cannot read prescriptions! I know some stores here and there across the U.S. are decent, and your patients like you, but almost every time I deal with an issue, it involves you. All of us here in the Prior Auth Department implore you: Please, for the sake of patient care, GET IT TOGETHER!!!!!!!!